Location: 28 Horne Street, Elsternwick VIC 3185
Website: www.jetsaloncollective.com.au
Freelance information: www.jetsaloncollective.com.au/freelance
These Terms & Conditions apply to independent freelance hair stylists, makeup artists and other freelance professionals who rent space at Jet Salon Collective.
Jet Salon Collective also operates its own nail and beauty services through salon staff, nail technicians and beauticians. These Terms apply only to freelance chair-rental users and do not apply to Jet Salon Collective employees or in-house nail and beauty staff.
- Independent Business Arrangement
The Freelancer operates their own independent business from Jet Salon Collective.
The Freelancer is not an employee, contractor, agent, partner or representative of Jet Salon Collective. The Freelancer is responsible for their own clients, pricing, bookings, payments, tax, insurance, products, tools and business obligations.
Jet Salon Collective provides access to salon space, selected facilities and agreed inclusions only.
- Services Provided by the Freelancer
The Freelancer may provide professional freelance services such as hairdressing, colour work, blow waves, styling, extensions, bridal hair, makeup or other similar services connected with their own business.
The Freelancer is responsible for ensuring that all services they provide are lawful, safe, professional, insured and suitable for being performed in a shared salon environment.
The Freelancer must not provide services that are illegal, unsafe, uninsured, unlicensed where a licence is required, or likely to create risk to clients, other workers, the premises or Jet Salon Collective’s reputation.
Jet Salon Collective also offers in-house nail and beauty services through its own salon staff, nail technicians and beauticians. Freelancers are welcome to promote these in-house services to their own clients as an added benefit of working from Jet Salon Collective.
Where a Freelancer promotes Jet Salon Collective’s nail or beauty services, they must ensure that all information provided is accurate and up to date, including pricing, availability, booking requirements and service details.
Freelancers must not represent that they personally provide Jet Salon Collective’s in-house nail or beauty services unless separately authorised. All nail and beauty bookings, payments, service delivery, complaints and client management remain the responsibility of Jet Salon Collective and its in-house nail and beauty team.
- Fees and Booking Options
The following rental options may be available, subject to availability:
Option Price
Hourly $25 per hour “3hr minimum”
Daily $125 per day
Weekly $550 per week
Monthly $1,800 per month
All fees are payable in advance unless agreed otherwise.
A booking is not confirmed until payment has been made or written confirmation has been provided by Jet Salon Collective.
Fees may be updated from time to time with reasonable notice.
- Cancellations and No-Shows
Hourly and daily bookings require at least 48 hours’ notice to cancel or reschedule.
Bookings cancelled with less than 48 hours’ notice may be charged in full.
Weekly and monthly arrangements require written notice. Unless agreed otherwise, weekly bookings require 7 days’ notice and monthly bookings require 30 days’ notice.
No-shows, client cancellations or quiet trading days do not entitle the Freelancer to a refund.
- What Is Included
Depending on the rental option selected, Jet Salon Collective may provide access to:
salon chair or station;
basin access;
shared salon facilities;
selected salon equipment;
selected backbar or basin products;
client refreshments where available;
utilities, water and lighting;
shared client waiting area;
selected marketing or booking support where included in the package.
Inclusions may vary depending on the rental option and may change where reasonably required.
- What the Freelancer Must Provide
Unless agreed otherwise, the Freelancer must provide their own:
colour, bleach, treatments and specialist products;
scissors, clippers, brushes and personal tools;
styling tools and personal equipment;
client records and consultation forms;
payment system;
insurance;
marketing;
tax, GST and accounting management.
The Freelancer must not use or remove salon stock, products, tools or equipment unless those items are included in their arrangement.
- Client Bookings, Payments and Pricing
The Freelancer is responsible for managing their own bookings, clients, payments, pricing, cancellations, refunds, re-dos and service complaints.
Jet Salon Collective does not set the Freelancer’s prices and is not responsible for the outcome of services performed by the Freelancer.
The Freelancer must clearly communicate pricing and service expectations to clients before starting any treatment.
- Client Relationships
Clients brought in by the Freelancer remain the Freelancer’s clients for the services provided by the Freelancer.
Clients who book Jet Salon Collective’s in-house nail or beauty services remain clients of Jet Salon Collective for those nail or beauty services.
Freelancers may promote Jet Salon Collective’s in-house nail and beauty services to their own clients, provided they do so accurately and professionally.
Clients of Jet Salon Collective, Jet Nail Bar, in-house nail technicians, beauticians, salon staff or other Freelancers must not be contacted, solicited or marketed to for unrelated services without permission.
The Freelancer must respect all client information, booking records and confidential business information belonging to Jet Salon Collective or others working within the salon.
- Conduct and Professional Standards
The Freelancer must behave professionally, respectfully and safely at all times.
The Freelancer must not:
act aggressively, abusively or disrespectfully;
damage the salon’s reputation;
interfere with other workers, clients or bookings;
attend work under the influence of drugs or alcohol;
bring unauthorised guests, assistants, children or pets into work areas;
misuse salon equipment, stock or facilities.
Jet Salon Collective may immediately remove anyone from the premises for unsafe, unlawful, aggressive or inappropriate behaviour.
- Hygiene, Safety and Cleanliness
The Freelancer must maintain high standards of hygiene, cleanliness and workplace safety.
The Freelancer must:
clean their station after each client;
clean and disinfect tools appropriately;
store products and chemicals safely;
follow manufacturer instructions;
dispose of waste correctly;
complete consultations and patch tests where required;
report accidents, injuries, allergic reactions, damage or safety issues immediately.
The Freelancer is responsible for ensuring their services are performed safely and professionally.
- Insurance
The Freelancer must hold suitable insurance for the services they provide.
This may include public liability, professional indemnity, treatment liability and product liability insurance.
Jet Salon Collective may request proof of insurance at any time.
Jet Salon Collective’s own insurance does not replace the Freelancer’s responsibility to insure their own business, services, tools, products and client work.
- Damage, Loss and Liability
The Freelancer is responsible for any damage caused by them, their clients, guests, assistants or products.
Jet Salon Collective is not responsible for lost income, cancelled clients, damaged tools, stolen belongings, service complaints or disputes between the Freelancer and their clients.
The Freelancer agrees to cover Jet Salon Collective for any loss, claim, damage or cost caused by the Freelancer’s services, conduct, negligence, products, clients or breach of these terms.
- Marketing and Branding
The Freelancer may promote that they work from Jet Salon Collective, provided the wording is accurate and professional.
The Freelancer may also promote Jet Salon Collective’s in-house nail and beauty services to their own clients, provided the information is accurate and does not suggest the Freelancer personally provides those services.
The Freelancer must not claim to be employed by Jet Salon Collective or speak on behalf of the salon unless authorised.
Jet Salon Collective branding, logos, photos and marketing material must not be used without permission.
- Access and Salon Use
The Freelancer may only access the salon during agreed times.
The Freelancer must leave their station, basin and shared areas clean and ready for the next person.
Keys, access codes and security details must not be shared.
Jet Salon Collective may use CCTV and security systems in shared areas for safety and security.
- Termination
Jet Salon Collective may suspend or end the arrangement immediately if the Freelancer:
fails to pay fees;
breaches hygiene or safety standards;
damages property;
misuses products or equipment;
provides unlawful, unsafe or uninsured services;
behaves inappropriately;
fails to maintain insurance;
risks the reputation or operation of Jet Salon Collective.
When the arrangement ends, the Freelancer must remove their belongings, pay any outstanding amounts and stop advertising that they operate from Jet Salon Collective.
- Changes to These Terms
Jet Salon Collective may update these Terms & Conditions from time to time.
Continued use of the salon after updated terms are provided means the Freelancer accepts the updated terms.
Any special arrangement must be agreed in writing.
- Acceptance
By booking, paying for or using a chair, station, basin, room, workspace, equipment or facility at Jet Salon Collective, the Freelancer agrees to these Terms & Conditions.